Exchanges and refunds
We guarantee to refund or exchange any item you’re not completely happy with your order, providing the item(s) is in an unused and sellable condition within 14 days of purchase. All UK returns are free of charge. Please make sure that postal returns are securely packaged, and sent back using the original packaging.
We aim to process all returns as soon as we receive the goods back in our store. However, please make sure that you fill out your returns form in full before sending it back to us as this will help to avoid any delays with identifying and processing your return.